To pay for your order on our website, you can use the following payment methods: - Visa - Mastercard - Amex - Discover - Diners Club - Interac - Shop Pay - Apple Pay - Google Pay - Sezzle - Paypal

How can I pay for my online purchases?

RUBINO, via Shopify, is certified Level 1 PCI DSS compliant. We [Shopify] are very serious about securely hosting your store and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments valida

Payments security

If you choose to pay via PayPal, you will be redirected to their website to complete the purchase. The purchase amount will automatically be debited to your PayPal account. For more information, visit www.paypal.com. Rubino reserves the right to with

Paypal Payment

Sezzle is a PCI DSS Level 1 certified compliant Service Provider organization. We recommend that consumers and merchants ensure they are working with a Level 1 certified compliant organization. Level 1 certification ensures that an external auditor h

Sezzle

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About Us

Women

Kids

rubinoshoes

Payment Methods

Why was my order canceled?

How long will it take for me to receive my order

Can I modify my order?

Online Orders

Do you deliver worldwide?

Do I pay for the shipping fees?

How long does delivery take?

What are the delivery options?

Can I track my order?

Shipping Info

Precision on the 10% discount

90 Day Returns

180 Day Warranty

Free shipping

Payment method of Membership

Membership Benefits

How can I contact customer service?

What is RUBINO shoes customer service hours of operation?

How can I find the nearest store to me?

Customer Service

What are cookies?

Why are we using cookies?

Can I block your cookies?

Browser Cookies

Can I use my in-store gift card for an online purchase?

Can I buy a gift card for online purchases?

How do I pay with my e-gift card / store credit?

Gift Cards

How can I use my promo code online?

Why doesn't my promo code work?

Can I use my promo code in a RUBINO store?

Terms of use for promo codes

Promotional exclusions

Promotional Codes

What is Sezzle?

How do I sign up for Sezzle?

How does Sezzle work?

Buy Now, Pay Later

Which stores are available for pickup?

Can I modify or cancel my pickup order?

How long will it take for my order to be ready for pickup?

How will I know that my order is ready for pickup?

How can I get an update on my pickup in store order?

What will I have to provide to the salesperson to pick-up my order?

Can I send someone else to pick up my order?

Pickup In Store

What is your return policy?

How can I obtain a return label?

How long will it take for me to be refunded for a return by mail?

Do I have to pay the shipping to return an item by mail?

The item I purchased is defective - what can I do?

What is your price adjustment policy?

For orders paid using Paypal, Sezzle or American Express

Returns & Cancellations